(Information we collect-Information you provide to us)
We collect personal information from you when you provide it to us, for example, when you purchase products or Services from us; use or register for our Services; leave reviews or ratings of our products on our Sites; or when you contact or communicate with us. The personal information we collect directly from you may include your name, online user names or account identifiers, mailing address, zip code, email address, phone number, gender, date of birth/age, and location information. We also collect certain categories of personal information about you in connection with specific interactions you have with us. For example:
When you make a purchase or use the Services: If you purchase services from us in our Store or online, we collect the corresponding payment information that you provide to facilitate the transaction, or that we need to fulfill your purchase. We also collect information such as your name and contact information to fulfill your orders, process gift card inquiries, and provide you with the Services.
When you contact us: If you contact us by email, through a web form on one of our Sites, through social media, at a registered customer service phone number, or if you choose to participate in a survey, contest or promotion with us or our service providers, we may collect your email address, online usernames or other identifiers, phone number, location, date of birth/age, a recording of your call, and other personal information you provide to us.
Information Collected Automatically: Like many companies, we and our service providers collect certain information about you through automated means when we interact with you.
Automated data collection technologies we use: We and our service providers may use common technologies such as cookies, web or hardware beacons, pixel tags, log files, HTML5, Flash, social media widgets or other tools that automatically collect and store data about your use of our Services, our online services. interactions with you and your visits to our Sites.
Information these technologies automatically collect: These types of technologies collect, for example, your browser type and settings; device attributes such as type and model; Operating System; software and hardware information; IP Address; mobile device identifiers; unique device and online identifiers; geolocation, GPS location, Site purchase location or other location information as more fully described below; Internet Service Provider or mobile carrier; inbound/outbound URL; language options; and time zone. We also automatically collect information about your use of the Sites, including the date and time of your visit; the areas or pages you visit; the amount of time you spend viewing or using the Sites; the number of times you return to the Sites; clickstream or usage data from our Sites and advertisements; other sites or mobile applications you may visit; and your interactions with emails, advertisements, and promotional or transactional text from us or our service providers.
Location Information: If you access the Services through the Sites, we may detect your general location so that we can automatically help you find stores or Services in your general area. Depending on your browser type and settings, your browser may inform you that the Sites wish to collect your specific location and request your permission to do so. If you do not allow it, or if your browser does not allow it, only your general location information is collected and may be stored locally on your device. If you access the Services on your mobile device, we may, depending on your application and operating system settings, directly collect precise geographic location information and sensor data through GPS, cellular network information and other location-based features. Depending on the operating system of your mobile device, we may receive the latitude and longitude of your mobile device, as well as the date and time. You can disable direct location collection through your device settings or by deleting applications from your device.
How we use your information: To communicate with you. For example, we use your personal information, such as your email address, phone number, online usernames and other contact information, to respond to your inquiries; to provide you with information about your account, purchases, transactions, Services and the Program; to conduct surveys, sweepstakes, contests, focus groups and promotions; to facilitate treatment of your pet; to interact with you about Site features, such as ratings/reviews of services; to provide you with offers by email, postal mail, telephone, SMS, push notifications and on other websites, mobile applications, social networks, and online services, as applicable; and to communicate with you as necessary or permitted to administer our business.
To provide you with personalized advertising, marketing, advocacy options, and other information that we believe may be of interest to you. For example, we use your personal information, such as your IP address and device identifiers, to help us or our service providers deliver interest-based advertising and content tailored to your individual interests. This includes advertising networks and our data analytics service providers that facilitate personalized marketing and advertising services. We, or our service providers, partners or affiliates, may provide this content via email, postal mail, telephone, SMS, push notifications, on other websites, mobile applications, social networks or online services, as appropriate. We may also use your online identifiers to enhance and personalize your online shopping experiences and to recognize you or welcome you to the Sites. If you choose to participate in a public or online petition (or similar advocacy activities), we may use your personal information to solicit, advocate or influence government officials, news publications, legislators and other advocacy targets, as well as marketing. and contact you regarding similar topics that we believe may be of interest to you. Visit "Your Choices" below to learn more about how to opt out of receiving certain interest-based advertising, including information about Do Not Track options and how to disable cookies. news publications, legislators, and other advocacy targets, as well as marketing and contacting you regarding similar topics that we believe may be of interest to you. Please visit "Your choices" below to learn more about how to opt out of receiving certain interest-based advertising, including information about Do Not Track options and how to disable cookies. news publications, legislators, and other advocacy targets, as well as marketing and contacting you regarding similar topics that we believe may be of interest to you. Please visit "Your Choices" below to learn more about how to opt out of receiving certain interest-based advertising, including information about Do Not Track options and how to disable cookies.
For business reporting, analysis, and research. For example, we use information about your transaction history with us, your general location and information about your use of the Services to engage in reporting, analysis and research to help us operate or improve our business. This includes metrics that measure the performance of our marketing efforts and advertisements you may see or receive. We and our service providers may also combine, supplement, and update the personal information we collect from and about you with information collected offline, through other computers or devices you may use, and from outside sources. We also use your information to better understand who is using the Services; to develop new services; and to help us analyze and improve the performance, use and operations of our Services generally. We use third-party tools and software providers to help us perform these analyses.
To prevent fraud, comply with applicable law, protect our business, and other purposes. For example, we may use your name, contact information and other personal information to protect the security or integrity of the Services and our business; to prevent fraudulent activity; to assist law enforcement; and/or to comply with our legal or regulatory obligations. We may also use and share aggregated or anonymized personal information for any purpose.
Information we share: We do not sell personal information. We may share or disclose personal information we collect from or about you when (i) we notify you or obtain your consent; (ii) when our service providers need such information to provide a business service to us.
Data Security: We value your privacy and the security of your personal information. We have taken certain physical, administrative and technical measures designed to safeguard the personal information we collect from and about our customers. Please note, however, that despite these measures, no platform, website, application or e-commerce system is 100% secure. You should take reasonable steps to protect your personal information from unauthorized access to your password, phone and computer, for example, by logging off after using a shared computer; choosing a unique password for each account that no one else knows or can easily guess; and keeping your login and password private. We are not responsible for any lost, stolen or compromised passwords or for any activity on your account through unauthorized password activity.
Children: The Pawfect Wash Services are intended for a general audience and are not directed to children. We do not knowingly collect personal information from children. If we learn that we have collected personal information from a person under the age of sixteen (16), we will use reasonable efforts to delete such information immediately. If you believe we may have information from a child, please contact us at firstname.lastname@example.org. We do not knowingly sell or disclose the personal information of children under the age of sixteen (16).